Kroger Guest Satisfaction Survey is Powered by Kroger Management Group. The Kroger Guest Satisfaction Survey is to assist the management of Kroger to identify their customer approval ratings. Through the survey, the company takes feedback from the guests and work on it. The company considers both positive and negative feedback from the guest. They take positive feedback as appreciation. They mainly focus on the negative feedback and takes measurements according to it. The ultimate goal of Kroger customer satisfaction survey is to reach the customer’s needs and make them satisfy.
Surveys are an effective communication channel because customers tend to read them more carefully than other forms of communication sent by companies. Based on the survey every company tends to work according to it. Kroger Customer Satisfaction survey mainly puts its efforts on the negative feedback and make changes in their services.
Kroger company always tries to understand their customers and their needs in order to provide products and services that meet their needs. After the completion of the survey, you will enter into Kroger sweepstakes survey to win gift cards/grocery cards / plus card / 50 fuel points / digital coupons. These coups can be used when you make any purchases on Kroger. By participating in the survey you can also win a prize money of $5,000 on grocery gift cards or 100s. $100 grocery gift cards or 50 Kroger fuel points or Kroger digital coupons. To participate in the survey you must be 18 years old.